PARENT FAQ

We invite you, as a parent, to tour our community and learn exactly why Sterling Highlander can provide your student with the best home away from home!

Why Sterling Highlander

As the only student housing apartments in Riverside built in this decade, your new home will provide the best UCR housing available off-campus.

The superior student LEED Gold certified community offers the best floor plans for studio, two, three, and four bedrooms and is conveniently located, environmentally friendly, and features the hottest amenities.

Top 5 Reasons to Live at Sterling Highlander

  1. Our Location! Looking for apartments around UCR? Sterling Highlander student housing, is located just minutes from the UCR campus. Set on Iowa Street at W. Blaine, Sterling Highlander is ideal for college students who want to live off-campus, yet stay in a student housing community.
  2. Security is Our Priority Sterling Highlander was designed and developed with safety in mind, including cameras throughout the property and monitored access points.
  3. Our Amenities Students will gain access to incredible amenities, spacious units and a very luxurious community.
  4. Management Team Sterling Highlander is managed by The Dinerstein Companies, a property management firm modeled around the 212° of Service. Visit our company page to learn more!
  5. LEED Certification  Sterling Highlander is built to the standards of LEED Gold Certification. Its energy efficient design and operation limits environmental impacts and saves on utility costs.

Parent Resources

We know finding an off-campus apartment for your student can be a stressful process – and we’re here to help! While our team is always available to answer questions, sometimes it helps to have the information right in front of you. The sample documents below are resources to help parents and students better understand the leasing process by reviewing the documents in advance of signing your lease. We’ve also included a quick FAQ to outline the offerings of off-campus housing and individual lease agreements.

MANAGEMENT/OWNER OF THE COMMUNITY AND THEIR HISTORY? +

Our residents are the cornerstone of The Dinerstein Companies and have faithfully guided our business since its founding in 1955. In 1997, we recognized the need for high-quality student housing. The Dinerstein Companies responded by forming Sterling Housing. Today, Sterling Housing is the largest off-campus student housing developer in the country. Our eco-friendly student properties are catered specifically to the college experience so students can have the perfect home away from home.

WHAT IS THE COMPANY’S MISSION STATEMENT? +

  • To do right – by our residents, our employees, our lenders, and our partners.
  • To improve the areas in which we work and to develop sustainable communities that endure.
  • To think, plan, and build for the long term.

WHAT IS A GUARANTOR? +

GUARANTORS
The term “Guarantor” in this criterion means the person that will guaranty the obligations under the terms of the lease for the resident including, but not limited to, financial responsibilities.

All guarantors must meet the following criteria:

  • Rent/Earnings Ratio
  • Guarantors must:
  • Make 4 times the monthly rent to be approved – or –
  • Have a sum no less than 12 month’s rent in an accessible bank account
  • Provide proof of income/funds by paycheck stubs or bank statements
  • Non‐Criminal Financial Screening
  • Guarantors will be screened using a third‐party screening company to evaluate Guarantor’s credit, check‐writing history and rental
  • history. Recommendations from the third‐party company will be returned as one of the following:
    • Full Pass – Standard deposits apply (if applicable)
    • Pass with Conditions – Non‐criminal factors do not meet community standards; the application is rejected.
    • Deny – Non‐criminal factors do not meet community standards; the application is rejected. Applications which yield a Pass with Conditions or Deny recommendation from the screening company are welcome to apply with a different guarantor.

WHAT ARE INSTALLMENTS? +

One of the portions, usually equal, into which a debt is divided for payment at specified intervals over a fixed period. Rental payments are accepted in installment payments specific to the chosen bed space and executed Lease Contract.

IS STERLING HIGHLANDER A GATED COMMUNITY? +

Sterling Highlander offers controlled access to the parking garage and community areas. Resident(s) receive specific information as it is related to access to and around the community which may be changed at anytime with notice. These devices are provided to function as a deterrent to unauthorized access only and are not a guarantee of safety or security.

IS THERE ON-SITE MANAGEMENT/MAINTENANCE? +

Yes, On-site management and maintenance will be present during the following business hours:

Mon-Fri: 10-7pm
Sat: 10-5pm
Sun: 1-5pm

Maintenance is available after office hours for maintenance emergencies only.

For all other emergencies, please contact 911 then the management team.

HOW CAN I PAY MY RENT? +

We feel choices are important when it comes to convenience. Therefore, we offer several payment options to suit your needs.

  • Automatic withdrawal through the Resident Portal via a checking/saving’s account.
  • Residents may also make payments by personal check(s), money order(s), cashier’s check(s), or through www.rentpayment.com (also available through the Resident Portal) with credit/debit card.

Rent must be paid by the 4th of every month to avoid any late fees. Advance payments are accepted.

DO I HAVE TO LEAVE DURING SCHOOL BREAKS? +

Unlike the dorms, we do not require residents to vacate their apartments during school breaks. Your residency for the 2018-2019 lease year is September 15, 2018 through August 31, 2019.

WHAT ARE INDIVIDUAL LEASES? +

Each bed in an apartment is its own lease agreement, therefore if roommates are delinquent, cause damage to their bedroom, or cancel their lease contract you will not be affected.

WHAT DO THE FULLY FURNISHED APARTMENTS INCLUDE? +

We’re really excited about our furniture package. Our designer furnishing option includes: modern furniture package including a couch, sofa chair, 42″ TV, coffee table, end table, bar stools, full size bed frame and mattress (double ups would include 2 twin beds instead), 2 under drawers, night stand, desk and desk chair.

WHAT ARE THE PARKING OPTIONS? +

We have a 2 story parking structure for Residents to park their vehicle along with assignable carport options.

Contact Us Today

MondayFriday 10:00a – 7:00p Saturday 10:00a – 5:00p Sundays 1:00p – 5:00p


951.823.0005
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RESERVE YOUR PLACE AT STERLING HIGHLANDER

Sterling Highlander is now leasing. Reserve your apartment today!


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